Privacy Policy
Last updated: October 2025
J&S Steamway (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, schedule services, or communicate with us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, home or business address, and other contact details provided through our contact forms, online scheduling, or phone calls.
- Service Information: Details related to the services you request or purchase, such as cleaning preferences or job site details.
- Automatically Collected Information: Non-personal data such as IP address, browser type, device information, and browsing activity on our site.
- Social Media Information: If you interact with us on Facebook, Instagram, YouTube, or Twitter, we may receive limited data according to those platforms’ privacy policies.
How We Use Your Information
- Schedule and perform requested cleaning services
- Respond to inquiries and provide quotes
- Send appointment reminders or service updates
- Improve our website, marketing, and customer experience
- Comply with legal obligations
We may also send occasional marketing messages or promotions (such as seasonal discounts). You can opt out at any time by following the unsubscribe instructions included in those messages.
Sharing Your Information
We do not sell or rent your personal data. We may share limited information only when necessary:
- With trusted service providers who help us operate our website, marketing, or scheduling systems (and who agree to keep your data secure)
- To comply with legal requirements, court orders, or law enforcement requests
Data Security
We use appropriate technical and administrative safeguards to protect your personal data from unauthorized access, disclosure, or misuse. While no system is completely secure, we take all reasonable measures to safeguard your information.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.
Links to Other Websites
Our website may include links to third-party sites such as Facebook, YouTube, or Instagram. We are not responsible for the privacy practices or content of those websites.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us at admin@jandssteamway.com.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
J&S Steamway Inc.
341 East 77th Avenue, Anchorage, AK
📞 (907) 343-0911
📧 admin@jssteamway.com
🌐 www.jandssteamway.com